Last updated: 27 October 2026. This Cookie Policy explains which cookies and similar technologies ekagrahospital.com uses, why, and how you can control them. It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small files stored on your device when you visit a website. Similar technologies, such as pixels and scripts, work in the same way. Some are needed for the site to work; others help us understand how the site is used or measure our advertising.
2. How we ask for your consent
When you first visit, a banner lets you accept all, deny non-essential cookies, or choose your preferences. Analytics and marketing tools run only after you accept them. You can change or withdraw your choice at any time using the cookie settings button on the site, or by deleting the cookies in your browser.
3. Cookies and tools we use
Essential and functional (always active)
- cmplz_* (Complianz, this website): remembers your cookie choices. Up to 365 days.
Analytics (only after you consent)
- _ga, _ga_* (Google Analytics): count visits and measure actions such as appointment form submissions and call or WhatsApp button clicks. Up to 2 years.
- _clck, _clsk (Microsoft Clarity): understand how pages are used, including heatmaps and session recordings. From 1 day up to 1 year.
- mp_*_mixpanel (Mixpanel): usage analytics and session recordings. Up to 1 year.
- Ahrefs Analytics: website traffic statistics.
Marketing (only after you consent)
- _fbp (Meta Pixel, Facebook and Instagram): measures how well our adverts work. Up to 3 months.
- _gcl_au (Google Ads): measures conversions from Google adverts. Up to 90 days.
We do not send the details you type into our forms, such as your name, phone number or health information, to these advertising services, and we do not use health-related remarketing audiences.
Embedded content
- YouTube videos and Google Maps may set their own cookies when they are loaded. Their duration and purpose are described in the privacy policies of Google and YouTube.
4. Controlling cookies in your browser
You can block or delete cookies in your browser settings. Please note that blocking some cookies may affect how the website works.
5. Contact
For questions about this policy, contact us at info@ekagrahospital.com or call 09617 444 222.